XTRA Muse 2 Pro Pre-Orders Paused in the US – Full Refunds Issued as FCC Scrutiny Intensifies

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by Nino LeitnerJuly 29^th, 2026

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XTRA Technology has paused its Early Bird pre-order program for the Muse 2 Pro pocket gimbal camera in the United States and is refunding all deposits, stating that it cannot confirm a reliable launch timeline. The move follows an escalating FCC crackdown on companies suspected of selling disguised DJI hardware, which recently produced a proposed $25,000 penalty against XTRA and a proposal to ban imports of its products.

The Muse 2 Pro had attracted considerable attention in recent months for a simple reason: it promised almost exactly what the DJI Osmo Pocket 4 and its two-camera sibling, the Osmo Pocket 4P, deliver everywhere else in the world, but in the one market where DJI’s latest cameras cannot be sold. Since DJI was added to the FCC Covered List in December 2025, new DJI models have been effectively locked out of the US, and a wave of lookalike brands has rushed to fill the gap. US regulators, however, have been paying close attention to exactly those brands, and XTRA now finds itself at the center of that effort.

Full refunds, a courtesy discount, and no new timeline

In a statement published on its official US store, XTRA says it has decided to pause the current Early Bird program because it is “unable to confirm a reliable launch timeline at this stage” and does not believe customers’ funds should remain on hold. Every eligible, unrefunded Early Bird order will be refunded in full to the original payment method, with no action required from customers. According to the company, refunds may take approximately 5 to 10 business days to appear, depending on the payment provider.

As a goodwill gesture, each eligible customer will also receive a single-use 10% discount code, valid for 30 days and usable toward products currently available on the official XTRA Store. The code will be issued within 1 to 2 business days after the Early Bird order has been cancelled and sent in a separate email. The original $60 launch coupon and the Priority Express Shipping benefit tied to the Early Bird program will no longer be issued. Notably, XTRA has not announced a new launch timeline and says further information will be shared once the relevant plans are confirmed.

It is worth pointing out that XTRA’s statement attributes the pause solely to product and launch readiness. The company makes no mention of the FCC or any regulatory proceedings. The timing, however, is hard to ignore.

XTRA has since followed up with a community update on its blog aimed at reassuring US customers. In it, the company states that every currently released product remains available for purchase in the US, that already-owned cameras continue to work as normal, and that warranties, firmware updates, app features, and customer service all continue in full. For the first time, XTRA also publicly acknowledges the proceedings, saying it is “in close communication with the relevant authorities (the FCC)”, while adding that no final decision has been made regarding future product availability. The update makes no mention of the proposed penalty or import ban, and the supported lineup it promotes covers the original Muse, ATTO, EDGE PRO, and 360, but not the Muse 2 Pro.

A camera that looked very familiar

On paper, the Muse 2 Pro reads like a close relative of the Osmo Pocket 4P. XTRA’s own materials describe a pocket gimbal camera with a 1-inch main sensor behind a 20mm-equivalent f/2.0 lens, joined by a second 60mm-equivalent medium-telephoto camera for roughly 3x reach. The camera records 4K video at up to 240fps, offers 10-bit capture with XTRA’s X-Log 3 profile, claims up to 17 stops of dynamic range, and packs 103GB of internal storage. A 3-axis mechanical gimbal, a flip touchscreen that rotates to either side for left- or right-handed operation, and a subject tracking mode called Master Follow round out the package.

Anyone who has handled DJI’s recent pocket cameras will recognize the pattern, and the resemblance is precisely what drew regulators’ interest. As documented in the FCC’s own enforcement records, a 2025 investigation by The Verge alleged that XTRA sold exact hardware copies of equipment listed in Section 1709 of the FY25 National Defense Authorization Act, and that software code from that equipment had been copied into XTRA devices. A teardown of the first-generation Xtra Muse reportedly found internals matching the Osmo Pocket 3, a camera we know well from our own reviews. Neither XTRA nor DJI has confirmed any connection between the two companies, and none of these allegations has been finally adjudicated.

The Muse 2 Pro was never given an official US price; XTRA had only teased a figure below $700 for the standard combo, with shipping originally targeted for the third quarter of 2026.

From a letter of inquiry to a proposed import ban

The regulatory timeline moved quickly. Following the Covered List designation, which blocks new FCC equipment authorizations for covered equipment, the FCC Enforcement Bureau opened an investigation into XTRA and issued a Letter of Inquiry on March 30, 2026. The Bureau wanted to determine whether XTRA’s products were “disguised covered equipment” and requested detailed information from the company. According to the FCC, XTRA never responded.

That silence proved costly. On July 10, 2026, the Bureau issued a Notice of Apparent Liability proposing a $25,000 forfeiture against Xtra Technology LLC for failing to respond to the inquiry, adjusting the standard $4,000 base penalty sharply upward because it deemed the conduct egregious and continuous. XTRA is one of eight companies facing identical proposed penalties in this sweep, alongside Spatial Hover, Fikaxo Technology, Cogito Tech, Lyno Dynamics, WaveGo Tech, Skyhigh Tech, and SZ Knowact, a development we covered in more detail in our article on the FCC’s crackdown on alleged DJI front companies.

Days later, the Commission escalated further, proposing to prohibit the continued importation and marketing of previously authorized equipment from nine companies, including XTRA. If adopted after the public comment period, it would be the first retroactive application of the revocation authority the FCC gave itself in October 2025. Against that backdrop, holding customer deposits for a camera that may never be allowed onto US shelves would have been a difficult position for any company to defend.

For US customers, the practical situation is straightforward: the Muse 2 Pro currently cannot be pre-ordered, all existing Early Bird deposits are being refunded automatically within roughly 5 to 10 business days, and there is no confirmed launch date. Whether the camera ever reaches the US market will likely depend on how the FCC proceedings unfold.

Were you planning to pick up a Muse 2 Pro as an Osmo Pocket alternative, or has this saga put you off the lookalike brands entirely? Don’t hesitate to let us know in the comments below!