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Nikon has announced a Technical Service Advisory for the Nikon Z6III and Z5II mirrorless cameras and the Nikon ZR cinema camera. According to the company, certain components used during manufacturing did not meet their quality standards and could cause affected cameras to become inoperable.
Nikon has identified the serial‑number ranges associated with the issue and is offering free repairs, including parts replacement and round‑trip shipping, even for cameras that are out of warranty. Repair requests will be accepted beginning March 23, 2026.
Owners of the Z6III, Z5II, or ZR can check whether their camera is included in the advisory by entering the serial number through Nikon’s online lookup tool. If your camera is affected, Nikon will provide instructions for submitting a repair request and a prepaid return label.
The serial number is a seven‑digit code printed on a label inside the monitor hinge area. Open the camera’s screen to view it.
Nikon notes that it will only collect the personal information needed to process the repair and shipping.
Customers with questions can contact Nikon Customer Relations at 1‑800‑Nikon US (1‑800‑645‑6687) between 9 a.m. and 8 p.m. ET, Monday through Friday, or visit Nikon support.
Is your Z6III, Z5II, or ZR affected by this advisory? Will you send your camera in for repair? Let us know how the process goes in the comments!
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A camera was put in my hands at 16, and I’ve been taking photographs ever since. Before moving to Vienna, I worked as a photographer on film sets, telling stories as they unfolded behind the scenes. Since then, I’ve focused on immersive theater, both as a photographer and an actor. I am the photographer for the award-winning Nesterval ensemble, documenting the energy and atmosphere of their performances. I’m a teller of stories. Stories hold my interest. I’ll take on any project with a story to tell.